Refund policy

At AiryWardrobe, we want you to shop with confidence. If you are not satisfied with your purchase, we are here to help.

1. Return Eligibility

We accept return requests within 30 days of delivery.

To be eligible for a return:

Items must be unworn, unwashed, unused, and in their original condition.
Original tags and packaging must be included, where applicable.
Proof of purchase or an order number is required.

Items that do not meet these conditions may not qualify for a return, except where required by law.

2. How to Request a Return

To request a return, please contact us at service@airywardrobe.com within 30 days of receiving your order.

Include your order number, the item you wish to return, and the reason for your request.

Our team will provide return instructions and the appropriate return address.

Please do not send items back without contacting us first.

3. Return Shipping Costs

Personal Reasons: Customers are responsible for return shipping costs for reasons such as incorrect size selection, change of mind, or personal preference.
Damaged, Defective, or Incorrect Items: If we confirm an issue with your order, we will cover the applicable return shipping costs or offer an appropriate resolution.

Original shipping fees are generally non-refundable unless required by law.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the refund decision.

Once your refund is approved, it will be processed to your original payment method. Please allow 5–10 business days for the funds to appear in your account, depending on your payment provider.

Additional processing time may be required by your bank or payment provider.

5. Exchanges & Cancellations

Exchanges: Please contact us if you need a different size or color. Exchanges are subject to product availability.

Cancellations: If you need to cancel your order, please contact us as soon as possible. Cancellation requests are subject to order status and may not be possible once processing has begun.