Privacy policy

At AiryWardrobe, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit airywardrobe.com, make a purchase, or contact our customer support team.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Details: Name, email address, phone number, billing address, and shipping address.
Order Information: Purchased items, order history, delivery details, returns, and refunds.
Payment Information: Information necessary to process transactions through our payment service providers.
Website Usage: IP address, browser type, device information, cookies, and browsing activity.
Customer Communications: Messages and information you provide when contacting our support team.

2. How We Use Your Information

We use personal information to:

Process payments, fulfill orders, and arrange deliveries.
Provide customer support and manage returns or refunds.
Send order confirmations, shipping updates, and service notifications.
Improve website functionality, security, and shopping experiences.
Send promotional communications where permitted by law and your preferences.
Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We may share necessary information with trusted service providers, including:

Payment processors and e-commerce platforms.
Shipping carriers and fulfillment partners.
Website hosting, analytics, and technical service providers.
Marketing and advertising partners, where applicable and permitted by law.

We may also disclose information when required by law or necessary to protect our legitimate rights.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis. Certain advertising-related data sharing may be subject to additional privacy rights and choices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences, analyze website performance, and improve your shopping experience.

Where applicable, these technologies may also support personalized advertising.

You can manage cookies through your browser settings or the privacy controls available on our website. Certain features may not function properly if essential cookies are disabled.

5. Data Security and Retention

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, or maintain appropriate business records.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Correct inaccurate or incomplete information.
Request deletion of eligible personal information.
Withdraw consent to certain processing activities.
Opt out of certain marketing communications or advertising-related data sharing.

To submit a privacy request, please contact service@airywardrobe.com.

We may need to verify your identity before processing certain requests.

7. Third-Party Services

AiryWardrobe uses Shopify to support its online store operations. Shopify and other service providers may process personal information as necessary to deliver their services.

For additional information about Shopify's data practices, please review the Shopify Consumer Privacy Policy.

You can also review certain Shopify privacy choices through the Shopify Privacy Portal.

Third-party websites linked from our store may have their own privacy policies. We encourage you to review those policies when visiting external websites.